Middle Mile Dispatcher / Transport Planner in Luton
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Job Description
We are hiring a MMDDispatcher / Transport Planner to support live middle mile transport operations across the UK network. This role is suited to someone who has worked in UK logistics, haulage, transport planning, dispatch, or fleet coordination and understands the pace and responsibility of live transport operations.
You will be responsible for monitoring trips in real time, coordinating with drivers, managing delays, handling operational escalations, and helping keep loads moving as planned.
This is an operations-focused role, so we are looking for someone who is comfortable making quick decisions, following processes, and communicating clearly with drivers and internal teams.
Key Responsibilities:
Monitor live trips and ensure movements are on track
Coordinate with drivers for departures, arrivals, delays, and updates
Identify risks early and take action before issues grow
Handle day-to-day dispatch escalations including delays, no-shows, breakdowns, and route disruptions
Maintain accurate updates in dispatch systems and internal trackers
Share timely updates with internal teams and stakeholders
Support smooth shift handovers with complete operational notes
Follow SOPs and escalation processes to maintain service levels
Work closely with operations teams to support 24/7 transport coverage
What We’re Looking For:
Previous experience in UK transport, logistics, dispatch, haulage, or fleet operations
Strong understanding of live transport coordination and issue handling
Good spoken and written English
Strong attention to detail and ability to multitask
Good working knowledge of Excel, Google Sheets, and operational tracking tools
Calm under pressure and able to manage real-time situations professionally
Experience:
Experience as a Transport Planner, Dispatcher, Traffic Planner, Logistics Coordinator, or Fleet Coordinator
Experience working in middle mile, linehaul, trucking, general haulage, or carrier operations
Familiarity with fast-paced logistics environments and shift-based operations
Experience with relay-based or live tracking environments is a plus
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- Luton
- Job Type:
- FullTime
- Category:
- Planner, Transport, Planning