Overview We are seeking a strategic, fast‑paced, data‑driven problem solver to lead the Tea & Coffee merchandising team. This role is responsible for driving category profitability through precise inventory management and advanced demand forecasting using the RELEX AI replenishment system. You will provide critical financial oversight, supplier analytics, and range architecture analysis to optimise both all‑year‑round and seasonal campaign performance. The role requires strong relationships and collaborative work with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, Warehouse and Hospitality. Responsibilities

Strategic Demand & Inventory Management: Forecasting & replenishment using RELEX AI, lifecycle management to ensure availability, and range architecture analysis. Financial Planning & Analysis: Commercial reporting, trading strategy, and pricing & markdowns. Cross‑Functional Collaboration: Stakeholder alignment with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, and Warehouse; range optimisation; retail & branch optimisation. Supply Chain & Supplier Relations: Operational excellence and promotional execution.

Qualifications

2+ years at a Merchandiser or Planner level, preferably within Grocery or FMCG. Strong Excel skills: XLOOKUPs, Pivot Tables, and complex data modelling. Agility: Ability to make split‑second decisions and manage multiple deadlines. Commercial Acumen: Understanding of commercial levers including stock, margin, markdowns, waste, sales and price.

Benefits

Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant using Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme

EEO Statement We are committed to developing your career and nurturing your talent, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. We respect and embrace each other's differences to create a truly inclusive environment. #J-18808-Ljbffr