Member Engagement Manager

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The Role The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team.
Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. You will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.
Please refer to the JD for additional information.
What we're looking for You will have proven experience of researching, analysing and acting on information about market and customer needs and issues to design and improve client / membership services and experiences. You will have substantial experience with producing a range of varied high-quality content and engagement programmes including leading the design and delivery of seminars, webinars, short videos, e-newsletters and other written materials and communications to large groups of clients / members. You will have excellent written and communication skills. You will have a lot of intellectual curiosity and possess a growth mindset, can do attitude and collaborative approach. You will also have excellent project management and prioritisation skills. Individuals with strateg...
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Location:
London
Salary:
£45,000
Category:
Management & Consultancy

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