Job Ref: DAL4702

Branch: Clayton Hotel Birmingham

Location: Clayton Hotel Birmingham, Birmingham

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 22/04/2026

Closing date: 05/06/2026

Meetings and Events Sales Executive

Reporting to the Meetings & Events Sales Manager, you will assist in maximizing the sales potential and support the achievement of the meetings and events sales targets for the hotel.

Benefits Free employee meal on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata owned hotels 30% off rate for your Friends & Family Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events Your Responsibilities: Responsible for incoming enquiries through phone, email and 3 rd party sites, from conversion through to seamless transition to operations for event execution Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high-level service through pre-event, during event and post event. Attend weekly function sheet meetings Attend daily morning and afternoon catch ups Meet and greet prospective guests and conduct show rounds on property Prepare sales-related documents, including proposals, contracts and pro-forma's End to End Enquiry to After Event Calls Conversion days Upsell to maximise revenue while maintaining existing guest loyalty Ownership for the management and conversion of assigned enquiries Event billing Correct use of systems process to ensure booking integrity, consistency & accuracy What You Will Need: Previous experience in a customer service role is advantageous but not essential. An interest in sales and the hospitality industry is a plus. Strong communication skills with an excellent command of the English language. A proactive attitude and the ability to identify opportunities to support hotel revenue. Basic interpersonal skills and a willingness to learn and develop. About Us

Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please

We're dedicated to providing experiences that cater to your needs. Located in the heart of Birmingham city centre, our hotel offers the perfect blend of convenience and comfort. With a variety of food, culture, and entertainment options nearby, you'll have plenty to enjoy during your downtime. Plus, with Moor Street station just a 2-minute walk away and New Street station only a 10-minute walk away, you'll have easy access to transport links, ensuring you can navigate the city with ease. TPBN1_UKCT