Medical Receptionist / Administrator

Position: Medical Receptionist / Administrator Location: Stapleford, Nottingham NG9 System: SystmOne Contract: Short-term cover

Our client is seeking an experienced, highly organised, and patient-focused Medical Receptionist/Administrator to support the team during December and early January. This role requires someone proactive, adaptable, and confident working in a fast-paced primary care environment.

Working Hours 23th December: 08:00 – 18:30

30th December: 08:00 – 18:30

31th December: 08:00 – 18:30

2nd Jan: 08:00 – 18:30

Additional hours may become available.

Experience using SystmOne is essential.

Main Duties Greeting and assisting patients in person and over the phone

Managing appointments and patient queries

Processing clinical and administrative tasks

Handling prescription requests and supporting daily workflow

Ensuring accurate data entry and maintaining patient confidentiality

Supporting clinicians and integrating with the wider practice team

Skills & Attributes Required Excellent customer service and communication skills

Ability to empathise and remain calm under pressure

Strong active listening skills

High attention to detail and accuracy

Effective organisational and prioritisation skills

Confident problem-solving abilities

Professional telephone manner

Positive attitude, reliability, and...