M&E Operations Manager

1 Days Old

Building Services Contract Manager  M&E Service Provider High Profile Account – London (West End) £65-68k Salary Car Allowance Pension Etc Our customer are a well established and growing FM Service provider, operating in both the UK and Europe, who seek a Contract / Operations Manager to join the team delivering M&E services one of their long-held accounts in Central London, close to Oxford Street. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is £65-68,000, while package comprises of a car allowance (£5,000) as well as standard benefits such as pension, healthcare, etc. Day-to-day duties and responsibilities include but are not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client • Delivery of internal monthly reporting and presenting to senior stakeholders • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability • Ensure succession planning arrangements are in place • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services • Direct management and engagement of preferred/approved supply chain • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience • Delivering complex projects and ensuring successful delivery • Risk management - identify risk and adopt appropriate mitigation measures • Compliance management – ensuring all activities comply with current statutory legislation While candidates do not need to be qualified in an engineering it is preferable, and any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment.  Person Specification • Experience as an operational and serviced focus leader, in a similar role • Possess solid understanding of contract commercials • Be innovative & have proven capabilities to develop & grow contracts / portfolio • Experience at interfacing at all levels throughout an organisation • Able to command credibility and can influence a broad range of stakeholders • High level of personal credibility, customer relationship management, networking and interpersonal skills • Proven change management experience in the development & implementation of strategic plans • Exceptional collaboration and community building skills • Understanding of contracts and commercial models in the market • Understanding of Industry knowledge and trends This is a well-known and long established account, which this organisation have run the M&E services for circa ten years. A fast-paced environment, it requires working alongside the account manager in order to liaise with on-site customer, and will suit a focused and articulate individual who can deliver a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team.
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Location:
Camden Town
Salary:
£65,000 - £68,000 per annum, Benefits: Car Allowance, Pension
Job Type:
FullTime
Category:
Management, Executive

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