Managing Principal / Director – Cyber & Operational Resilience

Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent

Lead large-scale cyber and operational resilience transformation across the financial services industry

The Role
Capco is seeking experienced Managing Principals / Directors to join our Cyber & Operational Resilience capability. In this senior leadership role, you will act as a strategic advisor and delivery lead, partnering with top-tier financial institutions to design and implement end-to-end resilience solutions. You will play a critical role in shaping client strategy, leading complex programmes, and driving growth across our Risk practice.

What You’ll Do

• Lead large-scale cyber and operational resilience programmes, including regulatory alignment with PRA, DORA, and global frameworks
• Oversee resilience assessments across operational and technology landscapes, including third-party and vendor risk exposure
• Define and implement resilience frameworks, governance models, controls, and reporting mechanisms
• Drive cyber resilience strategy, including cyber posture assessments, security design, and cloud security initiatives
• Lead business development, proposition creation, and client account growth within the Cyber & Resilience domain

What We’re Looking For

• Extensive experience in cyber risk, operational resilience, and third-party risk within financial services or consulting
• Proven ability to lead complex transformation programmes and engage senior executive stakeholders
• Strong experience in solution development, proposition building, and driving new business opportunities
• Experience building, mentoring, and leading high-performing consulting teams
• Deep understanding of regulatory requirements and practical implementation across resilience frameworks

Bonus Points For

• Experience delivering ITOL & IBS assessments, scenario testing, and resilience embedding programmes
• Background in cyber security design, cloud security, or tooling implementation
• Experience with vendor risk frameworks, supplier chain assessments, and remediation strategies
• Strong track record in thought leadership, client campaigns, and market engagement
• Experience working across multiple jurisdictions and regulatory environments

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
• Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One.

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Bias Check Completed
Potentially masculine-coded terms identified: “lead,” “drive,” “oversee,” “build,” “shape”. These are typical for senior leadership roles and reflect accountability and scope. Alternatives such as “guide,” “support,” or “contribute to” could be used if a softer tone is preferred. Overall, the language remains inclusive and balanced.

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