Managing Consultant - FS - Operational Excellence and Process ImprovementWe believe in the power of ingenuity to build a positive human future.As strategies, technologies, and innovation collide, we create opportunity from complexity.Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, andtogether we achieve enduring results.We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, andtransport.Our teams operate globally from offices across theUK, Ireland, US, Nordics, and Netherlands.We are seeking an accomplishedConsulting leader to help develop, lead and drive our Operational Excellence and Process Improvement capabilities in the Financial Services sector.To play a key role in developing our Process Improvement and Operational Excellence services and offerings that will appeal to FS organisations looking to transform/improve their business performance.We're keen to hear from consulting experts in these fields and can bringa deep knowledge of where operational excellence/process improvement demand may lie in the FS sector, by understanding current trends/triggers for change in the sector.Key objectives:Key to buildinga compelling GTM strategy for Operational Excellence and Improvementin FS, leveraging deep expertise in methodologies that fit this practice (Process Design & Optimisation, Operational Excellence Transformation, Process Digitisation, Service Optimisation etc)Ensure there is sufficientactivity to produce a steady ongoing pipeline of opportunities for Operational Excellence/Improvementservices in FS, to meet revenue and sales targets.Create FS-related IP for Operational Excellence and Improvement transformationContribute tothe development of OPI proposals, specific to individual client needs/situations and be instrumental in closing and winning deals.Develop, lead and oversee OPI implementation programmes, ensuring excellence in delivery, maximise client outcomes and achieve high satisfaction ratings; with a record for delivering follow-on projects, extensions and referralsMust have a strong background in Operations Excellence (process Optimization, Operational transformation etc), within the Financial Services sector, ideally gained from a leadership role within a consulting business.Likely to be an expert in operational excellence, with an operations management, change management or technology delivery background and skilled in:Process Improvement (Lean Six Sigma (Green/Black Belt))Operational Optimisation (Lean/Kaizen)Process redesign/governance and digitization (Celonis, AI)Project & Programme Delivery (PMP, Prince2, Agile)Automation (AI, RPA)Operational Excellence Transformation (Customer Journey, Operational Performance)QualificationsMust have an understanding of consulting, how it is structured, the frameworks, financial principals etc.A network of contacts that will help navigate the FS industry to achieve penetration within new buying centres in existing clients and open up new business opportunities.A deep understanding of the Operational Excellence and Process Improvement topics and trends that affect the FS industry, these could include:Process Automation & Digitisation, for example:RPA for KYC, reconciliations, reportingAI/ML Automation (eg for fraud detection, credit etc)Straight through processing (STP) (payments. Trading, onboarding)Customer Journey & Experience redesign. Eg:Omni-channelMobile FirstRegulatory reporting automationOperational Risk Reduction (for Cyber, Fraud, process failure etc), eg:Standardised procedures and SLAsMonitoring operational KPIs/KRIsData Quality, Governance & AnalyticsData quality frameworksMaster data managementPredictive analytics in credit, risk etcCloud data platformsLean process redesignShared service modelsProcess standardisationCore banking modernisationCloud migrationOperational Resilience & Business ContinuityScenario planningDisaster recovery testingResilient architectureThird‑party risk managementWorkforce & Culture TransformationUpskilling in digital tools & dataClear ownership models (RACI)Performance measurement linked to OpEx metricsAgile ways of workingAn ability to build compelling OPI offerings/services/IP that will appeal to the Financial Services sector (based on some of the above).An ability to contribute to the development of robust business development plans and be part of the execution to meet revenue and sales targets for the OPI business.A strong understanding of end-to-end transformation programmes and a track record of successfully managing delivery engagements, ideally with experience of:Scoping/pricing/planning commercially sound programmesSteering, managing and governance of programmes/teamsHigh-quality delivery excellenceConsistent in achieving follow-on business and extensionsGreat engagement leadership skills; owning outcomes, motivating teams, coaching/mentoring etc. #J-18808-Ljbffr