Job Role: Major Works Project Administrator

Location: Hybrid, Luton

Hours: Monday to Friday (35 hours per week)

As the Major Works Project Administrator, you will contribute to our vision of being the UK's favourite property manager by:

• Processing accurate major works fees/credits calculations
• Reviewing and managing all new project documentation and processing into the major works team as applicable, on a regular and ad hoc basis
• Supporting Major Works Project Managers to efficiently deliver project pipelines

This role reports to the Major Works Project Manager.

Main Responsibilities

• Reviewing the quality of new major works project documentation and processing into the major works team as applicable
• Processing all Section 20 and Non-Section 20 fee and credit requests and arranging billing in a timely manner
• Providing feedback to the Major Works Project Managers and Major Works Team Leader to address training needs
• Taking responsibility and ownership of individual workload, ensuring all tasks are completed within the agreed timeframes
• Supporting the Major Works Project Managers with management of the divisional 10-year programme plans

Skills and Experience

• High attention to detail
• Intermediate IT competency
• Confident, articulate communicator – both orally and in writing; able to build relationships with stakeholders at all levels with a resolution-focused mentality
• Efficient in maintaining electronic administration and record keeping
• Proven ability to address problems and challenges effectively
• Ability to work under pressure, resilient, able to prioritise and manage time effectively