Maintenance Technician

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Thetford, Norfolk
Part time (15 hrs per week), Permanent
£10,215 per annum (FTE £25,197) + 11% employer pension contribution

Role Overview
We are seeking a reliable and practical Maintenance Assistant to support the upkeep of our buildings, grounds, and vehicles at our HQ in Thetford, Norfolk. This is a varied, hands-on role involving day-to-day maintenance, minor repairs, groundskeeping, and basic vehicle care, ensuring the site remains safe, functional, and well-presented at all times.
Working 15 hours per week (typically Monday to Friday, 2pm–5pm, with some flexibility), you will take a proactive approach to identifying and resolving maintenance issues, responding to urgent needs, and supporting small refurbishment projects. The role requires someone who is organised, self-motivated, and able to work independently while maintaining high standards of workmanship and safety.
You will play an important part in maintaining a welcoming and well-maintained environment, contributing to the smooth running of the site through a wide range of practical tasks.
You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.

Please note that, if you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.
WHAT DOES BTO DO?
BTO helps to secure the future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with others. We strive to work sustainably and to welcome everyone.
Our values
We are evidence-led, inclusive, collaborative and empowering.
Birds Science People; it is a powerful combination – will you be part of it?

WHAT WE OFFER

• £10,215 per annum (FTE £25,197)
• Annual Leave: 25 days per year (plus bank holidays), increasing with service to 26 days after 5 years, 28 days after 10 years, and 30 days after 15 years (pro rata for part-time staff).
• Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
• Annual team away days
• Life assurance (four times salary)
• 11% employer pension contribution
• Employee Assistance Programme offering help and advice to staff and their families on matters related to bereavement, wellbeing, finances, relationships, family and more. This includes a number of free counselling sessions.
• Enhanced sick pay
• Enhanced Family leave- Maternity, Adoption, and Shared Parental Leave, 12 weeks at full pay. Paternity and Partner leave, 4 weeks at full pay.
• Health cash plan which enables staff to claim back some healthcare expenses, such as prescriptions, dental treatment and specialist diagnostic tests. It also offers: Discounts on gym memberships and various retailers, a virtual GP and prescription service, on-demand wellness content (fitness, yoga,meditation, sleep, mindfulness) and access to Health Lens, Eargym, and digital physiotherapy via Phio.
• Retail discounts through MyLifestyle.
• Cycling friendly employer- gold accredited
• Cycle to work scheme- spread the cost of purchasing a new bike and save money
• Discounts on: BTO books, Bird care from Vine House Farm (10% discount on orders placed on the website) and Opticron (15% off)
• Free access to BTO training courses
• Flexible working- A combination of home and office working and flexible start and finish times (where this meets business needs)
• Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
• Free car parking
• Effective job evaluation policy that recognises where staff increase their level of responsibility over time
• Coaching and mentoring scheme
• Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, Neurodiversity group, LGBTQ+ group and our staff group creating a positive and welcoming culture to work in.
• Commitment to creating an inclusive environment
• Commitment to sustainability

The closing date for receipt of applications is 23:59 on Sunday 12th April 2026 and Interviews will be held in Thetford 15th-17th April 2026. For an informal chat about the position please contact Glen Player on or by email ().

If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview. xbpsjku

In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.

Charity No. 216652 (E&W); SC039193 (Scotland)