Role:Maintenance Team Leader

Hours:40 hours per week

Contract:Permanent Full Time

Location: Barnstaple and surrounding areas

Salary:up to£39,080 (dependent on experience)

Interviews: We will be inviting applicants to interview throughout January, closing the vacancy when we have successfully appointed a Maintenance Team Leader. Please dont delay with your application!

Are you ready to lead a high-performing maintenance team and make a real impact on our planned investment programme, including kitchens, bathrooms, roofs, windows and doors? Were looking for a proactive and experienced Maintenance Team Leader to join our Asset Management department.

About The Role:

As Maintenance Team Leader, you will:

• Provide line management and supervision of maintenance activities, within our planned investment programme.
• Have experience working within kitchens and bathrooms, along with window, door and roof upgrades,
• Ensure maintenance activities are delivered efficiently and effectively, meeting time and cost targets.
• Conduct site inspections and surveys, ensuring safety and quality standards are met, and drive continuous improvement.
• Mentor, coach, and support the development of team members to build organisational resilience and deliver an effective service.
• Oversee the day-to-day management of internal and external contractors, ensuring works are completed to the highest standards.
• Lead delivery teams to provide a cost-effective, customer-centric service.
• Support the Delivery Manager and asset leadership team in achieving the highest technical standards for planned investment projects.

Key Responsibilities:

• Lead and motivate teams to deliver outstanding results in kitchen and bathroom upgrades.
• Ensure compliance with Health & Safety legislation and best practice, including CDM Regulations, RIDDOR, COSHH, and HASAWA.
• Manage budgets, procurement, and stock control to achieve best value.
• Liaise with the Neighbourhoods Team to ensure properties are let within KPI deadlines.
• Provide comprehensive induction and ongoing training for new staff and apprentices.
• Investigate areas for service improvement and implement continuous improvements.
• Deliver excellent customer service, handling complaints and queries professionally.
• Liaise with colleagues, contractors, and customers to deliver a customer-centric service.

What we are looking for?

• BTEC Level 3 /ONC Building/NVQ Level 3 or equivalent trade qualification, or Level 2 trade qualification with a minimum of 3 years continuous experience and commitment to achieve level 3 within 6 months.
• Management training (desirable)
• Site Supervisors Safety Training Scheme (SSSTS).
• Health and safety qualification (IOSHH or NEBOSHH).
• Proven experience managing and motivating staff in a customer-focused environment.
• Strong technical knowledge of responsive repairs, procurement, and contract management.
• Excellent communication, organisational, and decision-making skills.
• Good IT skills and ability to adapt to bespoke systems.
• Full clean driving licence and ability to work at height or in confined spaces.

Why Join NDH?

• Be part of a values-driven organisation committed to community wellbeing
• Work in a supportive team environment with opportunities for professional development
• Make a tangible difference in the lives of our customers
• 27 days holiday plus bank holidays
• 7% Employer contribution Pension
• Cash Plan of up to £1600 per year
• Employee Assistance Programme (EAP)
• Health & Wellbeing Support
• Family Friendly Policies
• Cycle to Work Scheme
• Tech Scheme
• Refer a Friend Scheme

The successful candidate will be required to complete a Basic DBS check.

We are proud to be aDisability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.

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