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Job Description

Maintenance Operative (Skilled)\n\nContract: Professional Services, Production & Technology\n\nLocation: Croydon, CR0 1TY\n\nHours of work: 48\n\nWorking Pattern: 4 on / 4 off (days and nights)\n\nContract Type: Permanent\n\nWe are seeking a proactive and skilled Maintenance Operative to join our engineering team across Croydon sites.\n\nIn this hands-on role, you will support the delivery of high-quality PPM and reactive maintenance, ensuring building standards, safety, and reliability remain consistently high.\n\nJob Description\n\nYou will work closely with the Technical Services Shift Leader to embed a Best in Class approach to engineering and fabric services.\n\nIn addition, you will help ensure that all plant, equipment, and building fabric perform effectively, remain compliant, and meet business needs.\n\nKey Responsibilities\n\n * Complete scheduled PPM tasks and respond to reactive maintenance requests raised through the helpdesk.\n\n * Deliver M&E and fabric repairs and alterations as instructed, ensuring safe working practices at all times.\n\n * Carry out minor maintenance activities across plant, equipment, and building fabric.\n\n * Support the Technical Services Shift Leader with the planning, execution, and close-out of planned maintenance tasks on the Concept CAFM system.\n\n * Assist in managing and updating the asset database, supporting accurate lifecycle performance reporting.\n\n * Support continuous improvement initiatives within M&E and fabric services, identifying opportunities for innovation and efficiency.\n\n * Maintain a safe environment for building users, the engineering team, and contractors at all times.\n\n * rovide general building maintenance across mechanical, electrical, and fabric disciplines as part of a small multi-disciplinary team.\n\n * Participate in the on-call rota to support out-of-hours response requirements.\n\nProfessional and Personal Competencies/Qualifications\n\n * Practical experience completing varied building maintenance tasks across the FM sector (e.g., painting, decorating, basic carpentry, plumbing, fabric repairs).\n\n * Confident working across mechanical, electrical, and fabric maintenance tasks.\n\n * A flexible, proactive team player with a strong customer-service mindset.\n\n * Able to work safely, follow procedures, and prioritise workload effectively.\n\n * No formal qualifications required; however, IPAF or PASMA certifications would be beneficial.\n\n * Willingness to support occasional out-of-hours/on-call duties.\n\nThe Company\n\nISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.\n\nThrough a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously.

Our passion is people.\n\nWe offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace\n\nISS is proud to be a diverse and inclusive employer.\n\nISS welcomes all applicants regardless of , , or reassignment, marital or civil partnership status, or maternity, (which includes , , , ethnic or national origin and caste), or belief, , or educational background.\n\nWe are a Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Confident scheme.\n\nOur passion for inclusivity and makes ISS a more creative, productive and happy place to work.\n\nIf you have any further queries regarding this role, please contact the Resourcing Team

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