PURPOSE: To ensure that customer orders are delivered in a timely, safe, and professional manner using an HGV Class 2 vehicle fitted with a lorry-mounted crane, providing excellent customer service at all delivery points. RESPONSIBLE FOR: Company or hired vehicle and trailer (where appropriate), HIAB/lorry-mounted crane equipment, and all product constituting the load. KEY TASKS: To ensure that all customer orders are delivered safely, efficiently, and in a professional manner. To safely operate a lorry-mounted crane (HIAB) for loading and offloading goods in accordance with current lifting regulations and Company procedures. To ensure all necessary daily and weekly vehicle and crane checks are completed. Any defects must be reported to the Transport Office as soon as reasonably practicable. To ensure the vehicle is driven in a professional manner and in accordance with all legal requirements, including compliance with Digital/manual tachograph regulations and driver hours legislation. To ensure that every possible care is taken to protect the vehicle (including trailer where appropriate), crane equipment, and products in transit and during offloading. To carry out safe loading practices, ensuring loads are secured correctly and comply with road traffic regulations. As a representative of the Company, to maintain professional standards of dress, conduct, and customer interaction at all times. To complete deliveries in the most efficient manner possible, and to follow Transport Office instructions regarding routing and back-loads. To ensure all products are accompanied by appropriate documentation and that delivery notes are signed and returned promptly. To follow all Health & Safety policies, including safe systems of work, risk assessments, and lifting plans where required, ensuring the safety of yourself and others at all times. To participate in training as required by the Transport Manager (e.g. crane certification, CPC training, forklift, etc.) and attend Team meetings as necessary. To immediately notify the Transport Manager of any driving-related convictions or penalty points incurred. To work overtime and carry out other duties from time to time (including stocktaking or yard duties) at the request of the Transport Office, Directors, or Senior Managers. This includes a flexible approach to start and finish times outside the normal working day. REQUIREMENTS: Valid HGV Class 2 (Category C) licence Strong commitment to Health & Safety Good customer service and communication skills Flexible and reliable approach to work Whilst this job description reflects the main duties of the role, it is not exhaustive. Other duties deemed within the capabilities of the individual may also be included. The successful person will receive a competitive rate of pay plus benefits including: Training & Development Programs to help meet your career ambitions Staff Discounts Incentive Bonus Scheme Free on-site parking Cycle to work scheme 30 days annual leave Healthcare plan upon successful probation (Westfield Health) To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.