*Overview* We are looking for a *skilled and reliable Lift Service Engineer* with strong diagnostic abilities and a customer-focused attitude. The ideal candidate will be *NVQ Level 3 qualified (or equivalent)*, experienced in servicing and callouts, and confident working independently to manage their own schedule. Someone with excellent communication skills, a proactive approach to problem-solving, and a commitment to high safety standards will thrive in this role. *Key Responsibilities* * Respond to emergency callouts and breakdowns across your designated area * Diagnose and repair lift faults efficiently and safely * Carry out minor adjustments and temporary fixes to restore service * Complete accurate and timely service reports and documentation * Liaise with the office team and customers to provide updates and ensure customer satisfaction * Participate in the on-call rota for out-of-hours emergency response * Maintain tools, equipment, and company vehicle to a high standard * Ensure compliance with health and safety regulations and company procedures *Requirements* * NVQ Level 3 (or equivalent) in Lift Engineering * Proven experience in lift service and callout response * Strong fault-finding and diagnostic skills * Full UK driving licence (essential) * Good communication skills and customer-focused attitude * Ability to work independently and manage your own schedule * Knowledge of major lift brands and control systems (advantageous) *What We Offer* * Competitive salary with overtime and callout payments * Company vehicle, fuel card, and tools * Mobile phone and uniform * Pension scheme and holiday allowance * Ongoing training and development opportunities * Supportive and professional team environment Job Types: Full-time, Permanent Pay: £45,000.00-£50,000.00 per year Licence/Certification: * NVQ3 (preferred) Work Location: In person