Senior/Lettings Negotiator – Willesden Green

Salary - £22,000 - £30,000 (Up to £50,000 OTE)

5-day week - Monday – Friday 9am – 6pm, Saturday - 10am – 2pm Time off in lieu when a Saturday worked

Car required – Parking or permit provided

Our client is looking for a confident, energetic, and service-driven Senior/Lettings Negotiator to join their friendly, close-knit team in Willesden Green. Working from a modern, well-presented office, you’ll play a key role within our Lettings team. You’ll be responsible for handling enquiries, carrying out viewings, negotiating offers, and guiding landlords and tenants through the lettings process from start to finish. This is a fast-paced, hands-on role that requires excellent communication, strong organisation, and a genuine passion for helping people. No two days are the same, and you’ll need to be confident managing multiple tasks while representing the brand with professionalism and warmth. All team members are expected to contribute to generating new business and supporting the growth of the lettings department. At senior level, this responsibility increases, with a greater focus on market appraisals and converting opportunities into new instructions.

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

Responsibilities:

• Registering applicants and handling all inbound enquiries, including phone calls, emails, and walk-ins.

• Matching applicants to suitable properties and arranging viewings.

• Conducting viewings confidently and professionally, presenting properties in their best light.

• Providing regular feedback to landlords and maintaining clear, consistent communication.

• Negotiating offers, advising both landlords and tenants, and managing expectations throughout the process.

• Assisting the admin team where required with arranging initial paperwork of tenancies and completing references, document preparation, booking inventories, and other pre-tenancy checks and compliance.

• Supporting the wider office team when needed with key management, documentation, marketing materials, and general client communications.

About you:

• Customer service mindset, you genuinely care about helping people and managing expectations.

• Strong communication skills, clear, professional, and personable with the ability to build rapport quickly.

• Attention to Detail, organised, accurate, and methodical in your approach.

• Negotiation skills, confident handling offers and difficult conversations calmly and professionally.

• Time management, able to juggle multiple priorities in a fast-paced environment.

• Problem-Solving Approach, resilient, solution-focused, and calm under pressure.

• Tech-Confident – You’re comfortable using digital tools such as CRMs and Microsoft Office.

• Professional Integrity, representing the client with honesty, discretion, and professionalism always.

• Team Player, collaborative, supportive, and motivated to contribute to shared success.

• Self-motivated, driven to learn, develop, and continually improve.

If you are interested in this Senior/Lettings Negotiator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.

Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment