Knowledge Manager (Contact Centre / CX)
New Today
Longreach Recruitment are supporting a high-growth market leader to recruit a Knowledge Manager who will take ownership and have oversight of the development and maintenance of Customer Journeys via help articles, FAQs, live chat interactions and self-service of non-voice support channels (email / chat / social /bots), making it easier for customers and contact centre colleagues to locate and obta...
- Location:
- Cardiff
- Salary:
- £55,000
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