This role is based in London at our customer sites with occassional WFH and visit to our head office based in Harlow. About us We are an independent distribution business with a reliable and innovative approach to supplying milk, fruit, snacks, and chilled drinks to some of the most iconic buildings in London. We have over 25 years of industry experience and now employ over 45 staff based out of Harlow Essex. What makes us different is that we focus our service on customer requirements by ensuring that we provide the best possible delivery service to customers. The Role We are looking for a Key Account Manager to own a portfolio of key accounts, drive retention and upselling, and support new business growth across London. You will work closely with the Head of Sales, Account Managers, Customer Service, and Logistics teams, acting as a commercial ambassador for goodnus, our clients, and the brands we represent. This role is ideal for someone seeking responsibility, ownership, and long-term progression in a fast-growing business. Key Responsibilities * Account Management & Retention: Manage key client accounts, build strong relationships, conduct regular reviews, and proactively protect revenue. * Revenue Growth & Upselling: Increase account value through cross-selling and upselling, introduce new brands, and identify consolidation opportunities. * New Business Support: Assist with proposals, site visits, trials, and smaller new busines...