Role: Contract Key Account Manager EMAE Contract Duration: 12 months Hours: 37 hours a week, offering Hybrid Location: Cheltenham

Role Overview The successful candidate will manage a portfolio of airline and/or maintenance, repair and overhaul (MRO) customer accounts across the EMEA region. The role acts as a key point of contact for spare parts order management and overall customer relationship management, ensuring high levels of customer satisfaction across multiple product divisions including landing gear, wheels and brakes, and braking, steering and monitoring systems. Key Responsibilities *Manage a portfolio of airline and/or MRO customer accounts within the EMEA region and act as the primary contact for spare parts order management activities. *Maintain and develop strong customer relationships, ensuring a high level of service and satisfaction. *Coordinate with internal departments such as logistics, credit management, warehouse operations and supply chain teams to support spare parts management and resolve customer issues. *Work closely with customer support teams to support preparation and delivery of customer account reviews. *Proactively manage critical spare parts demand through order book monitoring, delivery planning, logistics coordination and risk analysis. *Oversee demand management activities including delivery planning, order confirmation, and ERP system updates where required following customer collaboration. *Sup...