We are seeking a motivated Junior Customer Service Administrator to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services.

Please find all the details below:

Job title: Junior Customer Service Administrator

Salary: £26,000 - £30,000 DOE

Location: Near Ashford, office based

Hours: Monday - Friday, 9am - 5pm

Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays

Key responsibilities but please note you will receive training:

- Customer Service:

Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination.- Aftersales care:

Con...