Your new role This is an entry-level position (5 days on site) suitable for candidates with a basic understanding of Cisco or Fortinet. The purpose of this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's.This is great opportunity to embed yourself in a world class organsiation with a view to securing strong career progress. This role is open to candidate of all ages and backgrounds. Resonsibilities Assist the workshop warranty team with break fix repairs on all products supported by the company, including laptops, desktops, switches, routers and printersIdentify configuration issues. You wont need to rectify, just identify and pass to wider team, Have a basic understanding of networking technologiesBasic understanding of installation of operating systems across a network Via SCCM, PXE, and also via USB preferred What you'll get in return c£134 per day (inside IR35) What you need to do...