Junior Account Manager and Admin Support

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Junior Account Manager and Admin Support
Hours : Mon-Fri 08:30-17:30
(1 in 6 weeks 08:00-17:00 )
Salary £12.25 per hour
Job Summary
The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency.
Key Responsibilities
Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person
Assist vendors with onboarding, account setup, and understanding auction policies and procedures
Coordinate vehicle submissions, listings, and auction schedules
Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes
Maintain strong, professional relationships with vendors to ensure repeat business
Administrative Duties
Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports)
Enter and maintain accurate data in auction management systems
Support pre-auction and post-auction administrative tasks, including reporting and reconciliation
Ensure compliance with company policies, legal requirements, and industry regulations
Organize and maintain digital and physical filing systems
Operations Support
Assist auction operations staff with vehicle flow, lot management, and vendor coordination
Monitor auction activity and support issue resolution during live or online auctions
Communicate auction results to vendors in a timely and professional manner
Qualifications & Skills
Previous experience in administrative support, customer service environments preferred
Strong organizational and time-management skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Office and database systems
High attention to detail and accuracy
Ability to multitask and work in a fast-paced environment
Professional, customer-focused attitude
Work Environment
Office and auction-lot environment
May require occasional extended hours on auction days
Interaction with vendors, buyers, and internal teams
Opportunities for growth within the auction company
Essential : Must have driving licence and own transport

TPBN1_UKTJ
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Location:
Peterborough
Salary:
Up to £12.25 per hour
Job Type:
FullTime
Category:
Sales;Administration;Administration;Customer Service

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