Internal Sales Executive

£30,000 - £35,000

Reports to - Sales Manager

Job Purpose

This role is ideal for a driven, ambitious individual with a positive attitude and strong work ethic, looking to use their knowledge and experience to progress their career within a thriving telecoms business.

The Internal Sales Executive will manage a defined set of customer accounts, generate quotations and orders, oversee order delivery, and work closely with the external sales team to develop customer relationships and drive sales growth.

Key Responsibilities

* Build, develop, and maintain strong relationships with assigned customer accounts.

* Prepare and issue customer quotations; process orders and manage daily customer enquiries.

* Identify cross-selling and up-selling opportunities within existing accounts.

* Communicate with customers professionally via email and telephone.

* Proactively develop sales within the contractor and FTTH markets, creating opportunities and appointments for external account managers.

* Manage open orders and customer expectations to ensure timely deliveries.

* Maintain accurate weekly reports and complete cost and sell worksheets.

* Collaborate closely with the external sales team to coordinate account development activities.

* Re-engage inactive accounts through marketing campaigns and targeted sales initiatives.

* Keep the CRM system up to date with al...