Job Title: Internal Sales Engineer

Location: Farnworth, Bolton

Salary: £36,000 - £42,000 per annum

Job Type: Full time, Permanent

Working Hours: 38 hours per week; Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50

About Us:

Backer Heatrod is a leading UK manufacturer of electric heating elements and industrial heating solutions. As part of the global NIBE Element Group, we design and produce both standard and bespoke heating products for a wide range of industries including process, food & beverage, and chemical sectors.

About the Role:

The Internal Technical Sales Engineer is office-based. The role provides technical support, quotations, and customer service. It focuses on supporting internal sales operations, ensuring customer requirements are met efficiently, and contributing to account retention. This role does not involve visiting customer sites.

Key Responsibilities:

Directly manage business figures across multiple product portfolios in the UK. Develop and maintain customer accounts, building long-term technical and commercial relationships. Detect and support new business opportunities and market applications as part of internal sales efforts. Provide technical support throughout the sales cycle, including offers, contracts, and specifications. Participate in customer meetings, technical discussions, and presentations (remotely from the office). Collaborate closely with internal teams ...