Interim Resident Liaison / Engagement Officer
1 Days Old
East London (Aldgate East + local sites)
£25 per hour
Start: Early April | Interviews: Next Week
3-4 days office/site-based
We are currently supporting a housing organisation in East London to appoint an experienced Interim Resident Liaison / Engagement Officer for an immediate requirement starting in early April.
This is a highly visible, resident-facing role where you will act as the key link between tenants, internal teams, and external stakeholders including the Fire Service.
The Role
You will be responsible for building strong relationships with residents across a small portfolio of housing sites located in Aldgate East, Mile End, Isle of Dogs, and Poplar.
Key responsibilities include:
Conducting door-to-door resident engagement ("door knocking")
Acting as the primary point of contact for residents, addressing queries and concerns
Liaising with Fire Service and other external partners
Supporting communication around building safety and works programmes
Maintaining accurate records and ensuring strong administrative oversight
Providing a visible, proactive presence across multiple sites About You
We're looking for someone who is confident, proactive, and highly organised, with a natural ability to engage with a wide range of residents.
You will bring:
Experience in a similar role such as:
Resident Liaison Officer (RLO)
Resident Engagement Officer
Housing Engagement Officer
Housing Liaison Officer
Strong communication and interpersonal skills
The confidence to work independently and "be on the ground"
Excellent administrative and organisational ability
A proactive, "on-the-ball" approach Desirable (not essential):
Experience or knowledge of building safety / fire safety Additional Information
Based out of an office near Aldgate East, with regular travel to nearby sites
Portfolio concentrated across 3-4 local locations, making this a manageable patch
Ideal for candidates based locally in East London Next Steps
This is an urgent requirement, with interviews taking place next week and a start date in early April.
If you are immediately available (or becoming available soon) and enjoy working in a fast-paced, resident-focused environment, we would love to hear from you.
Contact David: (phone number removed)
Email: (url removed)
- Location:
- London
- Salary:
- £22.5 - £25 /hour
- Job Type:
- FullTime
- Category:
- Administration
