Integration Lead

2 days onsite in Ludlow

£45,000-£55,000

VIQU have partnered with a leading provider of software solutions across higher education, conferencing, and events helping organisations streamline operations, enhance customer experiences, and operate more efficiently.

This is a pivotal role within their internal technical delivery function, responsible for integrations, reporting, data migrations, infrastructure, and advanced technical support.

As they invest in platform modernisation and growth, this team sits at the intersection of customer delivery and product evolution. You'll act as a player-manager leading a small distributed team while remaining hands-on in technical delivery.

Essential Skills & Experience

• Strong SQL skills (complex queries, troubleshooting, data handling)
• Experience with integrations, APIs, ETL processes, and data feeds
• Reporting and data visualisation experience
• Solid understanding of infrastructure, environments, and deployments
• Experience leading or mentoring a technical team while remaining hands-on
• Experience working with distributed teams
• Strong problem-solving and analytical ability
• Excellent communication skills across technical and non-technical audiences
• Proactive approach to using AI and automation
• Experience in SaaS or similar technical environments

Key Responsibilities

• Deliver integrations, reporting, data migrations, and infrastructure
• Own SQL integrations with third-party systems
• Build reports and support environments/deployments
• Act as escalation for complex issues
• Lead and mentor a small, distributed team
• Allocate work and own delivery timelines
• Work with Delivery, Engineering, Product, and Operations
• Track progress, risks, and customer commitments
• Manage capacity and ensure smooth BAU handover
• Drive automation, standardisation, and documentation
• Leverage AI to improve efficiency

Apply now to speak with VIQU IT in confidence. Or reach out to Noah Yeoman via the VIQU Website

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