Installation and Commissioning Engineer

New Yesterday

Role Overview
We are looking for a highly competent Automatic Coffee Installation Engineer with specialist experience working on Coffetek Vitro coffee machines , their associated cabinets, and on-site plumbing integration. In this role, you will be responsible for delivering professional installations, ensuring machines operate to manufacturer specifications, and providing exceptional service support to our customers.
You will work across a variety of customer locationsincluding offices, hospitality venues, retail environments, and manufacturing sitesrequiring strong technical ability, problem-solving skills, and a customer-focused mindset. This is a highly practical, hands-on position that combines engineering, plumbing, and field service work.
Benefits
Tools, uniform, and mobile phone/tablet provided.
Full training on Coffetek Vitro machines and ongoing technical development.
Opportunities for career progression within the technical team.
Competitive salary with overtime availability.
Company pension scheme, paid holidays, and additional perks.
Extended holiday allowance after 2 years service
Key Responsibilities
Installation & Commissioning
Install Coffetek Vitro tabletop and freestanding units, including appropriate cabinetry, machine placement, and securing of units.
Connect machines to mains water supply, install filtration units, and route internal/external waste systems as required.
Ensure all installations comply with water regulations (e.g., WRAS), and that all plumbing work is completed to a high professional standard.
Configure machine settings, calibrate drink menus, and test overall drink quality.
Complete machine commissioning checks, record installation data, and obtain customer sign-off.
Plumbing & Technical Integration
Carry out plumbing work such as fitting isolation valves, push-fit connectors, pressure reducers, filters, and drainage hoses.
Assess site plumbing infrastructure and advise customers on suitability or required upgrades.
Conduct water pressure and flow testing to ensure compatibility with Coffetek Vitro systems.
Install auxiliary equipment including payment systems, cup dispensers, waste chutes, and under-counter waste tanks.
Maintenance, Servicing & Repairs
Perform routine machine servicing, including brewer cleaning, replacement of seals, valve calibration, and grinder maintenance.
Diagnose faults efficientlymechanical, electrical, and hydraulicand carry out repairs using appropriate tools and parts.
Replace machine components such as boilers, pumps, valves, grinders, mixing bowls, and touchscreens.
Complete planned preventive maintenance (PPM) and respond to reactive service calls.
Customer Support & Training
Provide on-site customer training on machine operation, cleaning routines, and basic troubleshooting.
Deliver high-quality customer service, always maintaining a professional and friendly manner.
Work closely with customer site managers to ensure installations align with site requirements and expectations.
Documentation & Compliance
Complete installation reports, service logs, and asset documentation accurately via digital or paper-based systems.
Follow company health and safety procedures, always ensuring safe working practices.
Keep up to date with Coffetek technical bulletins, updates, and product developments.
Maintain full compliance with electrical and plumbing safety standards.
Logistics & Equipment Management
Maintain a clean and well-organised service vehicle stocked with essential parts and tools.
Manage inventory levels of filters, fittings, and machine components.
Communicate effectively with the service desk to plan routes, manage appointments, and update job statuses.
Skills & Experience Required
Essential
Proven experience installing or servicing Coffetek Vitro machines or similar automatic bean-to-cup/tabletop coffee machines.
Strong plumbing skills, including the ability to install water lines, filters, and drainage systems.
Competence in basic electrical diagnostics and safe isolation principles.
Excellent mechanical aptitude and ability to interpret technical diagrams.
Strong fault-finding abilities with a structured approach to troubleshooting.
Confident working independently on customer sites.
Full clean UK driving licence (or local equivalent).
Desirable
Formal electrical or plumbing qualifications (e.g., NVQ Level 2, City & Guilds, or equivalent).
Experience with vending, hospitality equipment, or other commercial beverage machines.
Understanding of water treatment and filtration technologies.
Previous field engineering or mobile technician experience.
Personal Attributes
Professional, positive, and customer-oriented attitude.
Strong communication skillsable to explain technical issues clearly.
Highly organised with the ability to prioritise workload in a fast-paced environment.
Reliable, proactive, and committed to completing work to a high standard.
Willing and able to travel regularly with occasional overnight stays if required.
If you think you're right for the job Apply Now!

TPBN1_UKTJ
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Location:
Stourbridge
Salary:
£30,000
Job Type:
FullTime
Category:
Engineering

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