Smart Building Infrastructure Technician

Location: Crawley

Job Type: Full-time / Permanent

Working Hours: Monday to Friday, 7:30am – 5:00pm

Flexibility: Night shifts (7:30pm – 5:00am) and overtime as required

Salary: £30,000-£36,000

About the Client

Our client is a well-established and forward-thinking organisation operating at the forefront of smart building technology within the built environment. They specialise in delivering integrated technology solutions that support sustainable growth, innovation, and long-term performance across complex estates.

With a strong emphasis on collaboration, continuous development, and technical excellence, the organisation invests heavily in its people—offering ongoing training, career progression opportunities, and a supportive working environment.

Job Summary

As a Smart Building Infrastructure Technician, you will be based at Gatwick Airport, working as part of a dedicated on-site team responsible for the installation, maintenance, and support of advanced smart building technologies across the estate.

This role requires strong technical expertise in copper and fibre network infrastructure, alongside a willingness to develop skills across a range of smart technologies including Audio-Visual, Electronic Security, IoT, and wired/wireless networks.

You will play a key role in delivering projects on time and within budget, maintaining high technical standards, and ensuring compliance with Health & Safety regulations. Delivering excellent customer service and accurately interpreting client requirements will be central to your success in this role.

Key Responsibilities

ICT Infrastructure (Copper & Fibre)

• Install, terminate, and test copper (CAT5e/6/6A), fibre optic (OS1/2 & OM3/4/5), and voice (CW1308) cabling.
• Install and test cabling for Electronic Security and Audio-Visual systems.
• Perform testing using Fluke equipment and Linkware software, ensuring compliance with industry standards.

Smart Building Systems & Technology

• Build and install telecommunications cabinets (pre-built and flat-pack).
• Install containment systems including tray, basket, trunking, and conduit.
• Install end-point devices such as CCTV cameras, access control systems, Wi-Fi/mobile access points, IoT sensors, and AV equipment.
• Install and configure network equipment including servers, switches, routers, and controllers.
• Carry out system patching and infrastructure setup.

Maintenance & Fault Finding

• Support commissioning, servicing, and decommissioning activities.
• Diagnose and repair faults across network infrastructure and associated systems.
• Assist with equipment relocation and upgrades.

Documentation & Reporting

• Maintain accurate records and provide certification documentation.
• Report progress and escalate issues using internal systems and processes.

Health & Safety

• Adhere to RAMS and all on-site Health & Safety regulations.
• Work from technical drawings, schematics, and specifications.
• Ensure personal and team compliance with the Health and Safety at Work Act 1974.

Person Specification

Knowledge

• Understanding of IT network architecture, cabling systems, and testing standards (e.g. BSEN 50346).
• Knowledge of access control, CCTV systems, and containment installation.
• Awareness of IoT technologies and emerging smart building trends.
• Understanding of health and safety risks, including working at height regulations.
• Familiarity with equipment racks and cabinet assembly.
• Appreciation of accurate documentation and project handover requirements.

Skills

• Strong communication skills (written and verbal).
• Proficient in Microsoft Office and general IT systems.
• Ability to follow technical plans and installation processes.
• Skilled in interpreting drawings and installing infrastructure systems.
• Experience using testing equipment such as OTDR and Fluke DTX 5000.
• Competent working at height (MEWPs, access towers) and in confined spaces safely.

Behaviours

• Detail-oriented with a commitment to high standards.
• Self-motivated with strong time management skills.
• Proactive problem-solver with the ability to use initiative.
• Strong commitment to health, safety, and data security.
• Flexible and adaptable approach to working hours.

Qualifications

Essential:

• Valid ECS/CSCS Card
• Relevant certification (e.g. CNet CNCI®, CNIT®, BICSI Installer Level 2/3 or equivalent)
• Full UK Driving Licence

Desirable:

• First Aid qualification
• GCSEs (including Maths and English)
• IPAF or PASMA certification

Experience

Essential:

• Minimum 3 years’ experience in a similar role
• Hands-on experience installing copper and fibre ICT systems
• Exposure to AV, Electronic Security, IoT, and network infrastructure

Desirable:

• Experience working in critical infrastructure environments (e.g. airports or transport hubs)
• Containment installation experience (conduit, tray, basket, PVC/metal systems)