Information Systems Support Technician

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Technegydd Cymorth Systemau Gwybodaeth

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Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd)
Amdanom Ni
Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl.
Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos.
Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy'n ofynnol ar gyfer y rl swydd hon.
Y Manteision
- Cyflog o £26,403 - £29,064 y flwyddyn
- Cynllun pensiwn
- Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd
- Gostyngiadau a rhaglenni cymorth ariannol
- Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol
Y Rl
Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau'n rhedeg yn esmwyth.
Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a'u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd.
Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn l yr angen.
Bydd eich rl hefyd yn cynnwys:
- Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS
- Rheoli nwyddau traul TG a lefelau stoc
- Cynnal profion PAT
- Darparu hyfforddiant TG sylfaenol i staff ac Aelodau
Amdanoch Chi
I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need:
- Y gallu i gyfathrebu yn y Gymraeg a'r Saesneg
- Profiad gyda MS Office a meddalwedd cyffredinol
- Profiad gyda chaledwedd
- Profiad gyda systemau GIS a GPS
- Cymhwyster neu brofiad perthnasol o systemau gwybodaeth
- Trwydded yrru lawn, ddilys
Gall y swydd hon olygu gweithion achlysurol gydar nos ac ar benwythnosau.
Y dyddiad cau ar gyfer y rl hon yw 13 Ebrill 2026.
Gall sefydliadau eraill alw'r rl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth.
Felly, os ydych chi'n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit.
Information Systems Support Technician
Penrhyndeudraeth, Gwynedd (with travel between sites)
About Us
Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.
We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week.
Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.
The Benefits
- Salary of £26,403 - £29,064 per annum
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty
The Role
As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations.
You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries.
In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required.
Your role will also involve:
- Creating maps, layouts and reports using GIS tools
- Managing IT consumables and stock levels
- Carrying out PAT testing
- Delivering basic IT training to staff and Members
About You
To be considered as an Information Systems Support Technician, you will need:
- The ability to communicate in Welsh and English
- Experience with MS Office and general software
- Experience with hardware
- Experience with GIS and GPS systems
- A relevant qualification or experience of information systems
- A full, valid driving licence
This post may involve occasional work during evenings and weekends.
The closing date for this role is 13th April 2026.
Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician.
So, if youre ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. xbpsjku The services advertised by Webrecruit are those of an Employment Agency.
Apply
Location:
Penrhyndeudraeth
Job Type:
FullTime
Category:
Information Technology

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