Harris Hill are delighted to be working with a fantastic charity to recruit for The Individual Giving & Supporter Care Assistant role in order to play a key part in ensuring supporters receive excellent service while helping to process and manage donations accurately. This is a varied role combining direct communication with donors, finance support and database management.

Key responsibilities: Process donations received via post, telephone, online platforms, and standing orders, liaising with the Finance team where needed Manage daily income processing, ensuring all donations are correctly recorded or forwarded Oversee Gift Aid processing, including checking, scanning, and secure storage Respond to supporter enquiries via phone, email, and post in a professional and timely manner Maintain and update donor records, including changes to personal details and communication preferences Manage filing systems and maintain accurate records of correspondence Record Legacy and In Memoriam income and maintain related communications Support fundraising campaigns by assisting with data checks, proofing materials, and coordinating with external partners About you : Experience working in an office or administrative environment Strong IT skills, including Microsoft Word, Excel, Outlo...