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We are currently looking for someone to join our Lincolnshire based team in order to provide advice and information on Direct Payments to people with disabilities who live independently. This is a varied role: working from home, office working, and involving travel throughout the community. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.


Location: Sleaford, NG34 9PF. Hybrid working applies office days will typically be on a Friday


Salary: £25,610 per annum


Hours: 37 hours per week

Days & Times: Monday – Friday, 8:30 am to 5:00 pm.

Closing Date: Thursday 24th July 2025

Interview Date: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)

The Role - Your main duties will include:

• Advising individuals on all aspects of their care packages, including financial aspects
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues, and local authority staff
  
  

• Experience of providing information or advice to others within a customer service environment
• Excellent verbal communication skills with the ability to produce written communication to a high standard, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel, and Outlook)
• GCSE Grade 'C' or equivalent in English and Maths
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Public Safety

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