Independent Living Advisor

New Yesterday

JOB DESCRIPTION
About the role
Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service.
We have a new opportunity for an Independent Living Advisor to join our team in Cheshire. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being.
Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.
You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.
Although your main base will be Goddard Court in Crewe, you will also work across our schemes throughout Cheshire. The role requires flexibility to travel between local schemes and provide cover when needed. For this reason, a full UK driving licence and access to your own vehicle are essential.
What we are looking for
Experience working with older adults, promoting independence and community spirit
Strong commitment to Equality and Diversity
Adaptable communication skills, especially when explaining technical information
Solid administrative and numeracy skills
Ability to work independently and as part of a team
Excellent verbal and written communication
Proficiency in Microsoft Office
Full UK driving licence and access to a vehicle
What you will get in return
Permanent contract, Monday - Friday 9 am - 5 pm
Paid mileage: 45p per mile
Company sick pay and life assurance (after qualifying period)
Up to 9% matched pension contributions
Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more
Cycle to work scheme
Simply Health cashback plan
Employee Assistance Programme
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
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Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme

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Apply
Location:
Crewe
Salary:
£26,000
Job Type:
FullTime
Category:
Social Care

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