Independent Living Advisor

New Yesterday

JOB DESCRIPTION

About the role

Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service.

We have a new opportunity for an Independent Living Advisor to join our team in Manchester for 6 months. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being.

Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.

You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.

Your time will be primarily split between Auden Court, Manchester and Sweetbriar House, Shaw. The role requires flexibility to travel between local schemes and provide cover when required. For this reason, a full UK driving licence and access to a personal vehicle are essential.

What we are looking for

Experience working with older adults, promoting independence and community spirit
Strong commitment to Equality and Diversity
Adaptable communication skills, especially when explaining technical information
Solid administrative and numeracy skills
Ability to work independently and as part of a team
Excellent verbal and written communication
Proficiency in Microsoft Office
Full UK driving licence and access to a vehicle
What you will get in return

Fixed Term Contract for 6 months, Monday - Friday 9 am - 5 pm
Paid mileage: 45p per mile
Company sick pay and life assurance (after qualifying period)
Up to 9% matched pension contributions
Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more
Cycle to work scheme
Simply Health cashback plan
Employee Assistance Programme
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.

Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

TGPCVL
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Location:
Manchester
Salary:
£27,164 /annum
Job Type:
FullTime
Category:
Customer Services

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