Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. ICT Business Analyst - Slough - £45k + great benefits Slough £45k + great benefits We are partnering with a highly respected financial services organisation, part of one of Europe’s top 10 banking groups. With continued investment in technology and systems, they are looking to appoint an ICT Business Analyst to join their IT function, supporting critical retail finance systems. If you are looking for a role where your ideas are valued, where you can gain exposure to complex systems and projects, and where there is genuine opportunity to develop within a large and stable organisation, this is a fantastic next step in your career. The Role• Support the performance and development of retail receivables systems• Work closely with business stakeholders to understand requirements and identify solutions• Analyse system defects and operational issues, proposing improvements• Manage and support system changes, including testing and deployment• Collaborate with internal teams and external IT suppliers to deliver system enhancements Key Responsibilities• Gather and document business requirements and create change proposals• Develop and validate business cases, assessing impact and efficiency• Manage change control logs and track updates with external suppliers• Coordinate system releases across test and production environments• Deliver training and support to internal teams on system changes• Maintain accurate system and process documentation• Ensure compliance with regulatory requirements and internal standards About You• Strong experience as a Business Analyst or Process Analyst• Background in financial services is preferred• Excellent analytical and problem solving skills• Experience working with system changes, testing, and delivery• Strong communication xehkeey skills with the ability to engage stakeholders• Confident working independently and within a team environment• Proficient in Microsoft Office and comfortable with web technologies The Offer• Salary of £45k• Excellent benefits package• Opportunity to work for a leading European banking group• Exposure to business-critical systems and projects• Supportive and collaborative team environment with career development opportunities If you are looking to play a key role in delivering system improvements within a growing and forward thinking organisation, apply now or get in touch to find out more.