The HR & Admin Department is responsible for managing the full employee lifecycle and ensuring efficient administrative support across the organization. This includes workforce planning, recruitment and onboarding, performance management, compensation and benefits, learning and development, employee relations, policy implementation, and compliance with labour regulations. The department also oversees HR operations, documentation, payroll coordination, and organizational development initiatives. On the administration side, it manages office operations, facilities, asset control, vendor coordination, travel arrangements, and general corporate support services.

Key Responsibilities

Employee Relations & UK Employment Law

• Provide first‑line ER advice to managers and employees in line with UK employment law and HR best practice
• Manage and advise on:
• Disciplinary and grievance cases (ACAS‑aligned processes)
• Absence management (short‑ and long‑term)
• Performance management and capability issues
• Employee investigations and hearings
• Support restructuring, redundancies, and TUPE processes where applicable
• Ensure compliance with:
• Employment Rights Act
• Equality
• Working Time Regulations
• National Minimum Wage & statutory pay requirements
• Data Protection Act 2018 / UK GDPR

HR Operations & Policy Management

• Maintain and update HR policies, contracts, and employee handbooks in compliance with UK legislation
• Generate employment documentation:
• Offer letters
• Contracts of employment
• Contract variations
• Settlement agreements (with legal oversight)
• Ensure accurate and confidential employee records are maintained
• Support HR audits and internal controls

Recruitment & Onboarding

• Support recruitment activities in partnership with Talent Acquisition
• Conduct pre‑employment checks (Right to Work, references, DBS where required)
• Deliver compliant onboarding and probation management
• Support workforce planning and headcount reporting

Performance, Engagement & Development

• Support annual performance review processes
• Advise managers on capability and development planning
• Assist with training coordination and compliance learning
• Support employee engagement initiatives and surveys

Reward, Benefits & Payroll Support

• Administer benefits and statutory entitlements (holiday, maternity, paternity, sick pay)
• Liaise with payroll to ensure accurate employee data and statutory compliance
• Support salary review and compensation processes

HRBP & Stakeholder Support

• Partner with managers to provide proactive HR support aligned to business goals
• Support change management initiatives
• Prepare HR reports and dashboards using HR metrics
• Handle sensitive and confidential matters with discretion

Knowledge, Skills & Experience

Essential

• Proven experience in a UK‑based HR Generalist or HR Generalist role
• Strong working knowledge of UK employment law and ER case management
• Experience managing disciplinary, grievance, and absence cases
• Ability to interpret and draft HR policies and employment documentation
• High level of confidentiality, professionalism, and judgement
• Strong stakeholder management and communication skills

Desirable

• Bachelor's degree
• Experience supporting HRBP or strategic HR initiatives
• Exposure to change programmes, restructures, or TUPE
• Experience in a confidential or fast‑growth environment
• Sound judgement and attention to detail
• Calm and objective approach to employee relations
• Strong organizational and prioritization skills
• Commercial awareness
• Influential and solutions‑focused mindset