Hub Operations Controller NS

New Yesterday

Hub Operations Controller (Systems & Yard)
Location: Rugby Hub
Shift: NS (22:00-06:00), any 5 days in 7
As a Hub Operations Controller (Systems & Yard) , you'll play a critical role at the heart of our Hub operation. Working in a fast-paced, high-volume environment, you'll take real-time control of inbound, outbound and yard activity, using live systems and data to keep everything moving safely, efficiently and on target.
This is a hands-on, operational role where quick thinking, strong decision-making and clear communication are essential. You'll work closely with operational teams and managers to manage flow, hit KPIs and deliver against customer and client SLAs — adapting quickly as priorities shift throughout the PM shift.
Why Join Our Hub Team?
Driven by our four values – Do the Right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers – our vision is to be the carrier of choice for every consumer in the UK.
We deliver greatness together. Across our 30+ depots and hubs, teamwork, pace and accountability help us hit deadlines and break records. You'll be joining a strong team at an exciting time for our business.
As a Hub Operations Controller you'll be at the centre of the Hub operation, taking real-time control of inbound, outbound and yard activity using live sorter and yard systems. You'll keep performance on track by monitoring KPIs and SLAs, making fast decisions to maximise throughput and keep parcels moving.
Key responsibilities include:
Managing and controlling Hub inbound and outbound functions using sorter and yard systems, with support from the Hub, Systems & Yard Manager
Monitoring live system performance to ensure KPIs and SLAs are consistently achieved
Daily planning and control of inbound and outbound operations, including throughput, parcel presentation, productivity and CPU performance against budget
Analysing performance reports and implementing improvement plans
Producing key operational reports against forecast to support target delivery
Ensuring efficient yard management, including correct trailer movements and full processing on bay
Managing inbound and outbound gatehouse operations, ensuring compliance with procedures and supporting recruitment where required
Controlling client SLAs, load presentation compliance, infeed and blockbuster targets, parcel presentation and product placement using sorter system data
Essential Skills & Experience
Extensive knowledge and experience of operational processes, particularly within hub operations
Proven ability to build strong business understanding and translate it into effective working practices
Ability to work on own initiative in a fast-paced, pressurised environment
Experience using internal systems and operational equipment
A track record of leading and motivating high-performing teams
Advanced Microsoft Excel skills
If you thrive in a dynamic operational environment and want to play a key role in keeping one of the UK's largest delivery networks moving, we'd love to hear from you. Join Evri and help us keep delivering for our customers.

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Location:
Brinklow
Salary:
£35,000
Job Type:
FullTime
Category:
Management

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