Pineapple are partnering with a thriving, Worcester-based organisation currently seeking an experienced HR Team Leader to join their expanding department.

The Role:

Working closely with the HR Services Manager and Director of People Operations, you will lead a dedicated team of HR Administrators and Coordinators. Your mission is to ensure the delivery of high-quality, efficient, and customer-centric HR services across the entire employee lifecycle.

Key Responsibilities:

• Leadership & Mentorship: Lead, coach, and motivate a team of HR professionals, driving performance across onboarding, payroll, and offboarding.
• Operational Excellence: Oversee daily operations ensuring strict adherence to SLAs and KPIs while identifying trends and mitigating risks.
• Process Transformation: Lead digitalisation initiatives to streamline workflows, identifying opportunities for automation.
• Compliance & Risk: Act as the HR professional for compliance systems (RTW, DBS, and Vetting), serving as the primary escalation point for complex transactional issues.
• Payroll Integrity: Manage HR-related payroll queries with precision, implementing control measures to guarantee peak accuracy.
• Stakeholder Collaboration: Partner with Payroll, Talent, and HRBPs to ensure a seamless, integrated service for all internal and external stakeholders.

What You’ll Bring;

• Proven Leadership: A track record of leading teams within an HR Service Centre or Shared Services environment, ideally in a medium-to-large organisation.
• Systems Expertise: Adept at using HRIS and data analytics to monitor service delivery and drive excellence.
• Compliance Knowledge: Deep understanding of Right to Work (RTW), DBS, and Data Protection Act obligations.
• Efficiency Mindset: Experience in identifying and implementing workflow enhancements and automation.
• Professionalism: The ability to maintain high levels of confidentiality and influence stakeholders at all levels.
• Qualifications: CIPD qualification is desirable but not essential.

The Perks

• Generous Leave: 25 days holiday + 8 Bank Holidays + your birthday off!
• Flexibility: A "buy or sell" holiday scheme to suit your lifestyle.
• Wellbeing: Private medical insurance, life insurance, and enhanced family-friendly leave.
• Growth: Fantastic learning and development support, including opportunities to gain professional qualifications.
• Extras: High street discounts and a competitive salary package.

If of interest, please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client and is acting as a Preferred Recruitment Agency on an exclusive basis.