Location: Dagenham (Hybrid) Salary: £50,000 per annum Contract: 12‑month Fixed Term Contract Hours: Full‑time

We are seeking an experienced and proactive HR Business Partner on a12‑month fixed‑term contract. Reporting to the Associate Director of HR, this role will deliver a high‑quality, solutions‑focused HR service across one or more of our business units, including BDMS (repairs & maintenance), BDTP (corporate services), BDT, and BDCC (schools, cleaning & catering).

Acting as a trusted adviser, you will partner with managers to resolve complex employee relations matters, support organisational change, and drive best‑practice, legally compliant people management. You will play a key role in shaping a positive, high‑performing culture built on fairness, consistency, and trust.

Key Responsibilities

Partner with leaders and managers to proactively identify, assess and resolve HR and ER issues, ensuring fair, consistent, and legally compliant outcomes. Translate business priorities and legislative changes into practical workforce solutions. Provide high‑quality, timely advice on complex casework including conduct, capability, attendance, grievance and performance. Build strong, collaborative relationships with managers and trade unions, improving communication, engagement and workplace culture. Support and lead organisational change initiatives including restructures, redundancies, TUPE and service redesign. Lead HR projects and manage external partners such as legal advisers, OH providers and mediators. Own HR data reporting-maintaining accurate case records, analysing ER trends, and producing meaningful insights for decision‑making. Champion the CIPHR system, ensuring accurate data and strong operational reporting. Drive continuous improvement of HR policies, processes and people management practices. Maintain up‑to‑date knowledge of employment law, contributing to policy development, guidance, and manager toolkits. Support delivery of targeted development and training to build manager capability. Carry out other duties consistent with the scope and level of the role.Person Specification

Qualifications / Membership

CIPD Level 5 or equivalent experience CIPD membershipExperience

Significant experience partnering with managers, unions and external stakeholders to resolve complex ER matters. Proven track record of delivering a responsive, customer‑focused HR service. Strong working knowledge of employment law, terms and conditions, contracts and policy interpretation. Experience managing high‑volume HR/ER caseloads with fair, consistent and legally compliant outcomes. Experience working in unionised environments, including consultation and dispute resolution. Demonstrated capability supporting restructures, redundancy processes and TUPE transfers. Skilled in analysing HR data, identifying trends and producing clear workforce insights. Proven experience developing and implementing HR and ER policies. Experience coaching managers to build capability and confidence in people management.Skills & Abilities

Ability to work autonomously, exercising sound judgement and assessing risk effectively. Excellent organisation and time‑management skills with the ability to prioritise complex casework. High attention to detail and accuracy in documentation and reporting. Strong analytical skills with the ability to evaluate issues and determine appropriate actions. Skilled in managing conflict and sensitive situations with professionalism. Excellent written and verbal communication skills. Strong project management capability. Effective coaching and influencing skills. Creative problem solver with a solution‑focused approach. Strong IT literacy with HR system experience (CIPHR desirable). Commitment to equality, diversity, inclusion and anti‑discriminatory practice. Ability to work collaboratively as part of a multidisciplinary People & Culture team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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