Housing Works Planner\n\nContract Type: 1-month rolling contract\nHourly Rate: £16.08 PAYE / £21.14 Umbrella\nHours: 37.5 per week, Monday to Friday\nLocation: Nottingham, Full-time office-based\nStart Date: ASAP / Urgent start We are currently seeking a Housing Works Planner to join a large housing association in Nottingham. This role is crucial for managing the scheduling of damp and mould work due to high demand. It is perfect for individuals who are quick learners and can handle high volumes of work efficiently and effectively.\n\nDay-to-Day of the Role:\n\nEfficiently schedule and manage job allocations in a high-pressure environment.\nUtilise various systems simultaneously to manage and track job progress.\nMaintain clear and effective communication with customers, handling inquiries and difficult conversations professionally.\nEnsure all tasks are completed accurately and in a timely manner, adhering to company standards and customer expectations.Required Skills & Qualifications:\n\nBasic knowledge of repairs and the ability to understand different priorities.\nExcellent written and spoken communication skills.\nHigh computer literacy.\nProven ability to handle high volumes of work and multitask across several different systems.\nExceptional customer service skills with the ability to manage challenging interactions.\nQuick learning capabilities are essential due to the short-term nature of the contract.\nPreferable knowledge of systems such as DRS, NEC, and Job Manager.How to Apply:\n\nTo apply for the Housing Works Planner position, please submit your CV detailing your relevant experience