Housing Scheme Manager

New Yesterday

Your new company You'll be joining a well established housing provider that delivers safe, supportive and well maintained accommodation for older residents. Their focus is on empowering individuals to live independently while ensuring high-quality housing management and a warm, customer-centred service.
Your new role As a Housing Scheme Manager, you will provide an intensive housing management service to residents living in sheltered accommodation. You'll build strong customer relationships and act as the first point of contact for tenancy support, ensuring new and existing residents understand their rights, responsibilities and the services available to them.Your duties will include: Supporting prospective residents with property viewings and helping new tenants settle into their homes. Assisting residents with accessing Housing Benefit or financial advice to maintain rent and service charge payments. Carrying out regular site inspections to ensure Health & Safety compliance across communal areas, emergency systems, lifts and building facilities. Monitoring contractors delivering on-site services such as grounds maintenance, window cleaning and laundry. Responding to tenancy issues, disputes and emergencies raised by colleagues or residents. Completing referrals for aids, adaptations and assistive technology to help maintain resident independe...
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Location:
Derby
Salary:
£14.39 - £18.57 per hour + Up to £18.57 per hour
Job Type:
FullTime
Category:
Management & Consultancy

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