Housing Officer - Bedford

7 Days Old

Your new role We're looking for a motivated, community-focused Housing Officer to join our team on a 12-week contract. You'll play a key role in supporting tenants, improving our neighbourhoods, and ensuring safe, well managed homes. This is an excellent opportunity for someone who cares deeply about people, enjoys independent working, and thrives in a varied, fast-paced environment. The role involves acting as a visible and approachable point of contact for tenants and local communities while independently managing a dedicated patch. This includes carrying out estate inspections, home visits, and tenancy checks, and supporting tenants with issues such as repairs, rent queries, safeguarding concerns, antisocial behaviour, and tenancy changes. Working collaboratively with contractors, internal teams, and external agencies, the role also involves handling ASB cases, enforcing tenancy conditions, and representing the organisation in multi-agency meetings. Accurate recordkeeping, strong compliance awareness, and adherence to risk and safeguarding procedures are essential, alongside providing person-centred support, advocating for vulnerable tenants, and helping customers sustain their tenancies. What you'll need to succeed We're looking for a customer-focused and community-minded individual with experience in housing or tenancy management who is passionate about delivering excellent service and buil...
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Location:
Bedford
Salary:
Up to £20.47 per hour + £20 per hour
Job Type:
FullTime
Category:
Real Estate

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