Housing Manager

New Yesterday

We are working in partnership with a well-established social housing provider operating across a county-wide portfolio in Wales. Our client is seeking an experienced Housing Manager to lead a housing management team based in Powys. This is a hybrid role, with a minimum of three days per week in the office. This Housing Manager position is a key leadership role, responsible for the day-to-day management of a team of approximately nine Housing Officers, alongside oversight of an Anti-Social Behaviour Coordinator and Housing Assistants. Reporting to the Head of Housing, the successful candidate will play a pivotal role in maintaining high service standards and ensuring consistency across multiple teams and operational areas.Key Responsibilities of a Housing Manager:Lead and manage a team of Housing Officers across designated patchesProvide line management and oversight to the Anti-Social Behaviour CoordinatorOversee Housing Assistants and support their developmentManage staffing matters including performance, absence, and general people managementSupport the team with complex and escalated tenancy casesEnsure consistent processes and service delivery across teams and locationsOversee day-to-day housing management operations and administrationSalary & BenefitsStarting salary: £45,000Annual incremental progressionHybrid workingOffice base in Powys, WalesAbout You To be successful in this Housing Manager role, you will demonstrate:Proven experience within housing management, ideally in a social housing or housing association settingStrong people management experience leading tenant-facing teamsAbility to manage complex tenancy cases and support teams with escalationsGood understanding of Welsh housing legislation and the regulatory environmentExperience overseeing anti-social behaviour casework and multi-agency workingAbility to implement and maintain consistent processes across teamsWelsh language skills or an understanding of Welsh language and culture (desirable)A relevant housing qualification (e.g. CIH Level 5 or equivalent) is advantageousIf this Housing Manager role is of interest please apply or contactJBRP1_UKTJ
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Location:
Newtown
Job Type:
FullTime

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