Housing Finance Assistant / Income Protection Assistant Hemel Hempstead, Hertfordshire (Hybrid Working) £29,785.02 per annum + benefits Temporary, 7 Months Fixed Term (until end of February 2026) Full Time 37 hours per week Are you highly organised with a keen eye for detail? Do you succeed in a role where accuracy, customer service, and teamwork go hand in hand? If so, Thrive Homes wants to hear from you. We're seeking an Income Protection Assistant to join our busy and supportive team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment where attention to detail, process accuracy, and customer communication are key. At Thrive, were proud to offer a SMART working policy, giving you the flexibility to work in a way that suits you best whether thats from our state-of-the-art offices or remotely. We're committed to empowering our people and delivering exceptional service to our customers. Key Responsibilities Process and post payments including Housing Benefit and Universal Credit files Reconcile income and liaise with the Finance team on adjustments Manage Direct Debit processes, including setup and adjustments Verify rent changes and Universal Credit claims using the Landlord Portal To assist with initial arrears, cont...