Our local authority client is seeking a Benefits Assessment Officer to join their Income Management team. This is a fantastic opportunity for someone with strong knowledge of welfare benefits (or the drive to develop it) who thrives on accuracy, problem-solving, and helping people access the support they need. The role will involve:

Assessing and processing Housing Benefit and Council Tax Support claims in line with legislation and policy. Verifying claimant information using secure government systems. Calculating entitlements and ensuring payments are accurate and timely. Providing clear, supportive advice to residents about benefits and entitlements. Maintaining accurate records and producing correspondence. Identifying potential fraudulent claims and referring appropriately. Supporting wider income management processes and attending training as required.What we’re looking for:

Experience in benefits administration or a related area. Strong attention to detail and numerical skills. Clear communication skills, both written and verbal. Ability to handle sensitive data with confidentiality. A proactive, team-focused approach.What’s on offer:

A supportive team environment with ongoing training. Competitive pay and benefits package. The chance to make a positive impact in the community.If you’re motivated by delivering an excellent service and are ready to take on a rewarding role, we’d love to hear from you. Apply today