Job Title: Allocation Officer For Temporary Accommodation

Location: Ashford, Kent

Salary: £26,685 to £29,079 per annum

Job Type: Permanent, Full time - 37 Hours Per Week

Closing Date: 18th August 2025

Do you have a strong sense of purpose and a desire to make a difference in people's lives?

Are you organised, empathetic, and proactive with a passion for housing services? If so, we'd love to hear from you!

About the Role:

As an Allocation Officer, you will play a vital part in helping vulnerable households find safe and suitable temporary accommodation. You'll be the first point of contact for placements, ensuring our properties are efficiently matched to clients.

Key Responsibilities:

You will be responsible for matching clients to appropriate temporary accommodation, and coordinating sign-ups and managing rent account set-up along with:

Liaising with providers to ensure compliance and property standards Supporting clients with housing benefit applications Monitoring voids, transfers, rent arrears and tenancy issues Acting as a point of contact for landlords and clients in temporary accommodation Collaborating with internal teams to support clients moving into permanent housingAbout you:

To be competent in this role it is essential that you are customer-focused with excellent communication and negotiation skills, along with:

Being organised and detail-oriented and able to manage a fa...