Blue Arrow are recruiting for an experienced Housekeeping Supervisor.

Working in a country hotel located in the south Solihull area, your duties will include: * Plan and supervise daily activities and shifts for the housekeeping team. * Train, motivate, and develop housekeeping staff on cleaning techniques and organizational policies. * Monitor staff performance and provide feedback, resolving any issues that arise. * Thoroughly clean rooms, change bedding, replenish consumables * Room turnaround is 30 minutes per room * Inspect guest rooms, public areas, and other designated spaces to ensure high standards of cleanliness and tidiness. * Monitor the quality of work performed by housekeeping assistants. * Manage and maintain an adequate stock of linens, towels, toiletries, and cleaning supplies. * Order and replenish cleaning products and other necessary items. * Ensure the adherence to all relevant health, safety, and sanitation regulations and protocols. * Respond to customer complaints and special requests, ensuring high levels of guest satisfaction. * Liaise with other departments, such as maintenance and the front desk, to address issues and coordinate services.

Required Skills and Qualifications * Previous supervisory or managerial experience in housekeeping. * Strong leadership, organizational, and time management skills. * Excellent communication and interpersonal a...