Hot Tub Fleet Manager - Billing Aquadrome - Northampton, Northamptonshire

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Salary: £30,000.00

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Employment Type: Full Time - 40 hours, 5 days a week

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Shift Patterns: Mon – Fri / Weekends / Bank Holidays / Days

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Reports to: Head of Water Activities

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Job Description:

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Meadow Bay Villages are seeking a proactive and hands-on Hot Tub Fleet Manager to take full responsibility for the upkeep and operation of our fleet of hot tubs across the holiday park.

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This role is focused on ensuring all spa facilities are maintained to the highest standards of cleanliness, safety, and presentation. You will oversee approximately 40 hot tub units, ensuring they are fully prepared for guest arrivals, regularly tested, and maintained in excellent working condition.

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You will lead a small team of operatives, manage maintenance schedules, and act as the go-to person for troubleshooting, technical issues, and guest queries relating to hot tubs and associated leisure facilities.

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Key Responsibilities

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• Oversee the daily operation, cleaning, and maintenance of all hot tub units across the holiday fleet
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• Ensure all hot tubs are clean, safe, tested, and guest-ready for check-in days
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• Carry out regular water testing and chemical balancing, ensuring compliance with safety standards
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• Diagnose and resolve faults, repairs, and maintenance issues efficiently
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• Maintain accurate records of testing, servicing, and maintenance activities
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• Lead, support, and organise a team of maintenance operatives to ensure high performance and efficiency
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• Plan and prioritise workloads, especially around peak changeover days
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• Ensure all equipment and facilities meet operational and safety standards
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• Respond to guest queries and resolve any hot tub-related issues promptly and professionally
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• Maintain high presentation standards across all spa and leisure facilities
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Desirable:

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Skills - What we are looking for

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• Previous experience working with hot tubs, pools, or leisure facilities
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• Strong understanding of water chemistry and testing procedures
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• Experience in a supervisory or team leader role
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• Ability to troubleshoot and resolve maintenance issues independently
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• Well organised with strong attention to detail
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• Confident delegating tasks and managing a team effectively
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• A hands-on, proactive approach to work
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• Strong communication and customer service skills
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• Flexible and adaptable, especially during busy operational periods
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Staff Development:

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As an employee you will be encouraged to take ownership of your ongoing development, as a company we believe good quality education and training are key to success and you will receive support to develop and grow your skills, this will include:

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• Job-specific training and development, both at your induction and throughout your development pathway
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• Support to develop your own ‘Personal Development Plan’ - input from your manager to help you highlight what you need to work on and how to achieve it.
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• Nationally recognised training and qualifications as part of your personalised development plan.
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Team Benefits:

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• Career progression opportunities
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• Employee Assistance Programme
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• 50% off Food & 20% Drink while on the resort
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• 50% Team Discount on Holidays
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• Gym Membership Discounts
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• Company Benefits Sound like the role for you?
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If this sounds like the opportunity for you and you would be a great fit as part of the dynamic, friendly team here at Meadow Bay Villages, then we’d love to hear from you.

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