Hospitality Team Member YHA Beer Fixed term, flexible contract Min 25 hours per week £12.21 per hour, rising to £12.71 per hour from 1st March 2026 in line with National Living Wage (applies to all, including those under the age of 21) Staff accommodation is available at a rate of £69.83 per week Are you a versatile hospitality professional with a passion for customer service, who would you like to live and work in picturesque surroundings? We are seeking a reliable, efficient, and team-orientated person who can help us with cooking, reception, housekeeping and general site organisation here at YHA Beer. Our 40-bed hostel is set within attractive private grounds in the pretty village of Beer on the East Devon Coast. We accommodate guests in private rooms, bell tents and camping pitches. YHA Beer is popular with groups, families and individuals throughout the summer season. We would particularly welcome applications from candidates who offer practical skills and/or IT skills. We have an old building and large garden to keep in order, and many of our working routines involve using a computer. The Team Member working week involves a range of shift patterns over 4-5 days and includes weekends. You will need to be comfortable with early starts (06:30am for breakfast shifts!) and some later finishes (21:00pm for reception). You will also be expected to work some split shifts, with the benefit of time off in the afternoons to enjoy the beach or the hostel grounds. The contract on offer is for 9 months, from February 2026 November 2026. You will work between 35 and 42 hours per week, with a minimum contracted guarantee of 25 hours. The accommodation on offer for this live-in post is a private 1-bedroom flat with garden access and parking. As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality. Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or family

Access to YHAs staff discount and cash back portal

Free YHA Membership each year

Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information. What will you be doing as a Hospitality Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including: Providing great customer service to all our customers, members and guests.

Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.

Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.

Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.

Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

What Skills and Experience do you need to be a Hospitality Team Member? Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Hospitality Team Members: Experience of working face to face with customers

Experience of working in a team can help others to achieve a common goal

Excellent timekeeping, with flexibility to cover different shifts punctual, can work to deadlines

Ability to manage varying pressures, include peaks in workload demands can prioritise, able to deal with conflicting duties

Knowledge and understanding of the core purpose of YHA what YHA does and how we do it

Demonstration of our HEART values theyre part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description. At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website. Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website. How do you apply? Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal If you require reasonable adjustments during the recruitment process, please get in touch by emailing . PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

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