We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it. \n As our Operations Manager you will be an integral part in the smooth running of Audley villages and you’ll lead and manage the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. \n You will be the face of the village operation acting as host and operator, building relationships and maximising all business opportunities.  You will be responsible for ensuring the Village complies with all procedures and policies and you’ll also act as a deputy for the General manager in their absence. \n The Ideal Candidate: \n \n Food, beverage and leisure club management experience in a 4* or higher hospitality environment is a must. \n Ability to deal with all employee relations issues professionally and legally.