Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. It is your responsibility to navigate a complex business to satisfy customers and develop team members while working under the pressure of competing priorities. You will ensure the business is aligned with the interests of the company, its employees, and the local community, and you will partner with the Store Manager to develop and engage team members to achieve budgeted revenue goals. Core Competencies

Strive for the highest level of customer service that you and your team can achieve. Collaborate with our Marketing team to help facilitate in‑store events, connect with local communities, and deliver best‑in‑class experiences. Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign‑ups and followers. Prioritize regular brand and product knowledge training. Develop store strategies to enhance the customer experience and expand traffic. A natural communicator who conveys the HOKA and Deckers Brands vision and mission. Have the leadership skills necessary to manage a team. Be well‑organized and proactively and efficiently coordinate your resources. Be a problem solver who works proactively through challenges. Show passion for running, fitness, and the outdoors industry and make a genuine connection to the HOKA vision and mission.

Qualifications

Previous experience as a people manager in a Retail environment. Agility and flexibility to meet the needs of the business, especially during our busiest times of the year. Proficiency in Microsoft Office and applications.

Benefits

Extras, perks & volunteering opportunities – valued member benefits include generous discounts and community‑based programs. Growth and Development – opportunities and support for personal and professional development including a Global Mentorship Program. HOKA Uniform Allowance. 60% discount off the Deckers Brands online (HOKA, UGG, Teva) and 30% in‑store discount.

At HOKA, we’re committed to creating a more equitable future for both our employees and the customers we serve. This means that we create and maintain hiring practices that ensure a diverse and representative workforce. By celebrating a culture of inclusion – where employees can freely contribute equally – we are doing more than hiring a team of people to sell shoes. We bring together people who are passionate about telling stories, making connections, creating experiences, and building lasting relationships. As part of our HOKA Family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to recognize the important role each person plays in the Deckers Brands mission. #J-18808-Ljbffr