House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 28.97%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The helpdesk is a team of 4 people working in close conjunction with the PMST maintenance team who deal with all maintenance issues across the parliament estate. The Parliamentary Maintenance Team serves both the House of Commons & House of Lords carrying out reactive maintenance requests on the Parliamentary Estate. The Role You will work as part of a team of approx. 3 helpdesk operatives based on the Parliamentary estate in Westminster. You will be responsible for answering incoming calls to the maintenance...